7 – Troubleshooting
141
03
Instrument X:
Temperature over
setpoint.
Instrument incubation is more
than 1.5 °C over setpoint
temperature (but less than
40 °C) for more than 60
continuous minutes.
Room too warm.
Air filters dirty.
Alert clears if temperature returns
within range for 5 continuous minutes
or if instrument is rebooted.
Verify that room temperature is within
specification (Section 1).
Check/clean air filters.
Stations are marked as Unusable.
Refer to Section 7.3.2 for additional
information on dealing with Unusable
stations.
Any vials in the affected row(s) are
marked as Affected Vials. Refer to
Section 7.3.3 for instructions on
Affected Vials.
04
Instrument X:
Temperature
sensor fault.
Instrument sensor
temperature has deviated
from QC temp sensor by
more than 1.0 °C for more
than 5 minutes.
Alert clears if temperature returns
within range for 5 continuous minutes
or if instrument is rebooted.
05
Instrument X:
Blower motor
failure.
A Blower Motor Failure is
detected if it fails to start after
three consecutive retries.
When a Blower Motor Failure
is detected the heater for the
affected Instrument is turned
off.
Alert clears if instrument is rebooted.
Stations are marked as Unusable.
Refer to Section 7.3.2 for additional
information on dealing with Unusable
stations.
Any vials in the affected row(s) are
marked as Affected Vials. Refer to
Section 7.3.3 for instructions on
Affected Vials.
06
Instrument using
default system
configuration
parameters.
The instrument has booted
and is using default values for
the system parameters.
System parameters are set
(and/or reset to the defaults)
on the Startup-Configuration
display (accessed by BD
representatives only).
Message is informational. Check all
system parameters to insure that they
meet your laboratory’s requirements.
07
Event Log
Reinitialized.
Set during startup when the
instrument detects corruption
in the event log.
Alert clears when instrument creates
new event log.
08
Alert List
Reinitialized.
Set during startup when the
instrument detects corruption
in the alert list.
Alert clears when instrument creates
new alert list.
Error
No.
Message Possible Cause(s) Corrective Action(s)