Brady M710 - Other Issues; Hardware; Power on and off (Printer Not Working)

M710 User Manual 93
Troubleshooting
Other Issues
Other Issues
Hardware
Power On and Off (Printer not Working)
Problem Cause Corrective Action
Keypad works intermittently or
not at all.
One or more keys is stuck in
depressed state.
Identify any keys stuck in down
position. Repress key to unstick.
Cutter does not cut. Label material is stuck in the
cutter blades.
Open the cover. Remove the
ribbon. Remove the label supply.
Clear the path of the debris. See
“Loading Supplies” on page 16.
Problem Cause Corrective Action
Printer does not power up when
turned on.
Battery pack is not charged. Attach the AC adapter to the
printer and plug into an electrical
outlet. This will supply
immediate power while charging
the battery at the same time.
Screen freezes User interface error.
1. Press Power button to turn the
printer off.
If Power button does not shut
down printer:
2. Remove the AC adapter (if
using one).
3. Remove the battery pack, then
immediately re-insert.
4. Power ON the printer.
Printer frequently powers OFF.
Battery is low. Attach the AC adapter to the
printer and plug into an electrical
outlet. This will supply
immediate power while charging
the battery at the same time.
Auto shutoff timing. Adjust the shut off delay timing
in the Setup, Config menu. (See
“Printer Configuration” on
page 9.)
Printer not responding Battery is dead.
• Attach the AC adapter to
provide power to the printer
and charge the battery.
• Install a new battery.