Chapter 3 – Illuminator Description
Section 3.11 – Questions and Answers
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Section 3.11 Questions and Answers
Q & A
Whom should you contact if the illuminator is damaged?
• If you notice the illuminator is damaged, contact your
authorized service representative. Please refer to the front of
this manual for contact details.
Q & A
How do you know that the containers receive the correct amount
of light?
• Each illuminator chamber has 4 photodiode sensors, 2 at the
top and 2 at the bottom. These sensors measure the amount
of light through the blood product with every treatment
cycle and the illuminator adjusts the time of the cycle to
provide the correct light dose.
• As a secondary check, the illuminator software checks the
treatment time to make sure that it is within the appropriate
range set by the authorized service representative.
• The bulbs will need changing if the time approaches the limit
for adequate illumination. The light system is automatically
checked during power on or every 24 hours, and during
power failure recovery.
• The sensors are calibrated by your authorized service
representative when the illuminator is installed and during
preventive maintenance.
Q & A
What should you do if the barcode scanner does not work?
• Occasionally, the barcode scanner will not scan the
barcodes on the containers. If this happens, enter the
numbers of the barcode into the illuminator manually via the
keypad if this is permitted by your facility’s procedures. Refer
to Sections 3.4 and 4.4 for instructions.
• If the problem seems to be with the scanner, not the
barcode label, contact your authorized service
representative for assistance.