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Cisco NCS 2000 series Troubleshoot Manual

Cisco NCS 2000 series
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If any nodes in an Ethernet circuit are not using Software R4.0 or later, there is a risk of Ethernet traffic
disruptions. Contact Cisco TAC at 1 800 553-2447 when prompted to do so in the procedure.
Caution
Perform this procedure during a maintenance window. Resetting the active control card can cause a service
disruption of less then 50 ms to OC-N or DS-N traffic. Resetting the active control card can cause a service
disruption of 3 to 5 minutes on all Ethernet traffic due to spanning tree reconvergence if any nodes in the
Ethernet circuit are not using Software R4.0 or later.
Note
Do not perform this procedure on a node with live traffic. Hot-swapping the AIP can affect traffic and result
in a loss of data. For assistance with AIP replacement contact Cisco TAC (1 800 553-2447).
Caution
Always use the supplied electrostatic discharge wristband when working with a powered system. Plug the
wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.
Caution
You need a #2 Phillips screwdriver.
SUMMARY STEPS
1. Ensure that all nodes in the affected network are running the same software version before replacing
the AIP and repairing circuits:
2. Record the MAC address of the old AIP:
3. Call Cisco TAC (1 800 553-2447) for assistance in replacing the AIP and maintaining the original MAC
address.
4. Unscrew the five screws that hold the lower backplane cover in place.
5. Grip the lower backplane cover and gently pull it away from the backplane.
6. Unscrew the two screws that hold the AIP cover in place.
7. Grip the cover and gently pull away from the backplane.
8. Grip the AIP and gently pull it away from the backplane.
9. Disconnect the fan-tray assembly power cable from the AIP.
10. Set the old AIP aside for return to Cisco.
11. Attach the fan-tray assembly power cable to the new AIP.
12. Place the new AIP on the backplane by plugging the panel into the backplane using the DIN connector.
13. Replace the AIP cover over the AIP and secure the cover with the two screws.
14. Replace the lower backplane cover and secure the cover with the five screws.
15. In node view, click the Provisioning > Network tabs.
16. Reset the standby control card:
17. Reset the active control card:
18. From the File drop-down list, choose Exit to exit the CTC session.
19. Log back into the node. At the Login dialog box, choose (None) from the Additional Nodes drop-down
list.
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
462
Alarm Troubleshooting
Replace the Alarm Interface Panel

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Cisco NCS 2000 series Specifications

General IconGeneral
BrandCisco
ModelNCS 2000 series
CategoryNetwork Hardware
LanguageEnglish

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