Step 2 If the output card signal is valid, complete the Clear the SYNCPRI Alarm, on page 411 procedure.
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support
Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/
en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for
your country.
HP-UNEQ
Default Severity: Critical (CR), Service-Affecting (SA)
Logical Object: VCMON-HP, VCTRM-HP
The signal label mismatch fault (SLMF) Unequipped High-Order Path alarm applies to the C2 path signal
label byte in the high-order (VC-4) path overhead. HP-UNEQ occurs when no C2 byte is received in the
SONET path overhead.
Clear the HP-UNEQ Alarm
SUMMARY STEPS
1. From the View menu, choose Go to Network View.
2. Right-click the alarm to display the Select Affected Circuits shortcut menu.
3. Click Select Affected Circuits.
4. When the affected circuits appear, look in the Type column for a virtual circuit (VC).
5. If the Type column does not contain a VC, there are no VCs. Go to Step 7, on page 233.
6. If the Type column does contain a VC, attempt to delete these row(s) by completing the following steps:
7. If all ONS nodes in the ring appear in the CTC network view, verify that the circuits are all complete
by completing the following steps:
8. If you find circuits listed as incomplete, verify that these circuits are not working circuits that continue
to pass traffic, using an appropriate optical test set and site-specific procedures. For specific procedures
to use the test set equipment, consult the manufacturer.
9. If the incomplete circuits are not needed or are not passing traffic, delete the incomplete circuits.
10. Recreate the circuit with the correct circuit size. Refer to the Create Circuits and Tunnels chapter in the
configuration guide for circuit procedures.
11. Log back in and verify that all circuits terminating in the reporting card are active by completing the
following steps:
12. If the alarm does not clear, clean the far-end optical fiber according to site practice. If no site practice
exists, complete the procedure in the Maintain the Node chapter in the Configuration guide.
13. If the alarm does not clear, complete the Physically Replace a Card, on page 453 procedure for the optical
and/or electrical cards.
DETAILED STEPS
Step 1 From the View menu, choose Go to Network View.
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
232
Alarm Troubleshooting
HP-UNEQ
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