Table 2-32. Trackball/Mouse Problems
===========================================================================
Problem Cause Solution(s)
===========================================================================
Trackball or Incorrect or no device Install the device driver
mouse does not driver is installed. and add to the AUTOEXEC.BAT
work. file or CONFIG.SYS file.
-------------------------------------------------------
The device driver is not Install the Compaq mouse
installed in Windows. driver in Windows.
---------------------------------------------------------------------------
Internal An external pointing Disconnect the external
trackball does device is connected to pointing device and restart
not work. the computer and the the computer.
system has disabled the
internal trackball.
---------------------------------------------------------------------------
Mouse does not Mouse is not securely Ensure that the mouse is
work. connected or is securely connected to the
connected to an appropriate external
incorrect external connector.
connector.
---------------------------------------------------------------------------
Trackball or Mouse device driver is Enter MOUSE at the system
mouse does not not activated (loaded prompt to activate the mouse
work even though into memory) in MS-DOS. device driver.
the device driver
is in the PATH
command of the
AUTOEXEC.BAT
file.
---------------------------
Add a line in the
AUTOEXEC.BAT file to
automatically activate the
mouse device driver each
time the computer is turned
on or restarted.
-------------------------------------------------------
Display cable not Reseat cable.
properly seated in
trackball board.
-------------------------------------------------------
Defective trackball Replace trackball board.
board.
-------------------------------------------------------
Defective display cable. Replace display cable.
-------------------------------------------------------
Defective system board. Replace system board.
-------------------------------------------------------
Mouse device driver is From Windows, run Computer
not correctly installed Setup and select the select
in Windows. the proper mouse driver.
---------------------------------------------------------------------------
Cursor skips or The ball, rollers, or Clean the ball in the
moves abnormally tracking post in the trackball or mouse
when using a trackball or mouse need (Appendix G).
trackball or cleaning.
mouse.
To Next Page
Loading...
Need help?
General