Contex GX67D - User Manual

Questions and Answers

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Linda MooreSep 16, 2025
What causes the error 'Stitching of Camera X/Y (A/B or B/C or C/D) failed' on my Contex Scanner?
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  Katherine MccoySep 16, 2025
  The error 'Stitching of Camera X/Y (A/B or B/C or C/D) failed' indicates that your scanner is continuously monitoring its cameras. Clean the scanning area, reboot the scanner, and then complete the maintenance steps (alignment and calibration). The problem could also be caused by a loose object in the optical path. Remove any torn pieces of paper or other loose objects from the scanning area.
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Alexandra MartinezAug 25, 2025
How to fix error message 'Correction of Camera X failed' on Contex GX67D Scanner?
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  kristenperryAug 25, 2025
  If you receive the error message “Correction of Camera X (A, B, C, or D..) failed” on your Contex Scanner, it often indicates that the internal glass plate or white background platen is dirty or smudged. To resolve this: * Clean the scanning area. * Reboot the scanner. * Complete the maintenance steps, including alignment and calibration.
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Jennifer McguireAug 25, 2025
What causes 'Stitching of Camera X/Y failed' error on Contex GX67D and how to fix it?
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  hansonjamesAug 26, 2025
  If your Contex Scanner displays the error message 'Stitching of Camera X/Y (A/B or B/C or C/D) failed', this often means the internal glass plate or white background platen is dirty or smudged. Try these steps: * Clean the scanning area. * Reboot the scanner. * Then, complete the maintenance steps (alignment and calibration).
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Claudia WilliamsAug 27, 2025
How to troubleshoot WIDEsystem if it does not detect the Contex GX67D Scanner?
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  Ryan ChapmanAug 27, 2025
  If WIDEsystem does not detect the Contex scanner: * Install the WIDEsystem drivers from the WIDEsystem TOOLS CD-ROM that came with your scanner. * Shut down the scanner and PC, unplug the connections, and restart the installation from step 1. * Unplug and then firmly plug in the interface cable. * Shut down the scanner and PC, unplug the connections, plug in the interface connections, turn on the PC, and when Windows is loaded, turn on the scanner.
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qwalkerSep 17, 2025
Why are there vertical lines on Contex GX67D Scanner results?
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  sarah27Sep 17, 2025
  Thin vertical lines on the scan result, but not on the original drawing, are often caused by an unclean glass plate or unclean white background platen. To fix this, run a full scanner maintenance session, including cleaning, alignment, and calibration.
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Randy MorganSep 23, 2025
What to do if I can't operate or contact Contex GX67D Scanner after Firmware upgrade failure?
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  Kenneth SandersSep 23, 2025
  A power failure could interrupt an ongoing firmware upgrade process. You need bring the scanner into firmware boot mode to reapply the firmware. Restart the scanner. The scanner should start up in boot mode. To activate boot mode, press and hold down the Power key. On scanners with SCSI interface, you can force firmware boot mode by setting the DIL switch 7 to ON.
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Tiffany JimenezSep 7, 2025
What does it mean when the diagnostics LED flashes on Contex Scanner?
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  Ryan Doyle DDSSep 8, 2025
  Open WIDEsystem (scanner icon on your system tray) and select the Status tab to view additional information about the error.
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Heather MillerSep 9, 2025
Why WIDEsystem does not detect my Contex scanner?
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  Kenneth HillSep 10, 2025
  If WIDEsystem doesn't detect the scanner, it could be due to: * An older WIDEsystem driver version. Install the WIDEsystem drivers from the CD-ROM that came with your scanner. * WIDEsystem drivers were not installed before connecting the scanner. Shut down the scanner and PC, unplug the connections, and restart the installation from step 1. * A loose interface connection. Unplug and firmly plug in the interface cable. * The system needing a reboot. Shut down the scanner and PC, unplug the connections. Then plug in the interface connections, turn on the PC, and when Windows is loaded, turn on the scanner.
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Victoria HansonSep 2, 2025
What does it mean when the Wait LED goes on during calibration of Contex Scanner?
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  Timothy MartinezSep 2, 2025
  If the Wait LED goes on during calibration on your Contex scanner, this indicates that the original should not be removed or moved during the Calibration procedure.
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Daryl CollinsAug 31, 2025
What to do if I can’t operate Contex GX67D Scanner after a firmware upgrade failure?
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  Linda SanchezAug 31, 2025
  If you can’t operate or contact the Contex scanner after a Firmware upgrade failure, likely due to a power interruption, you need to bring the scanner into firmware boot mode to reapply the firmware. You can also try to restart the scanner. Turn the scanner ON so it starts its Init-Sequence and activate the boot mode before the scanner moves into self-adjustment. On scanners with SCSI interface, you can force firmware boot mode by setting the DIL switch 7 to ON.

Contex GX67D Specifications

General

Type	Large format scanner
Maximum Scan Width	67 inches
Optical Resolution	1200 dpi
Interface	USB 3.0
Color Depth	48-bit
Scan Technology	CIS (Contact Image Sensor)
Supported Media Types	Paper, film