Table 35. Main error events (continued)
Event Code Message Text and Description Details and Solution
2033 Initialization failure due to
accessor vertical positioning
error.
v Check for obstructions in the vertical pathway of the accessor
such as a cartridge sticking out.
v For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions exist at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine of
the lowest library module, and verify that the entire area of
the bottom cover is free of any objects that might obstruct the
accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library finishes initialization and
inventory, verify that no further critical events were
generated.
2034 Cable to spooling mechanism is
broken during initialization.
Ensure that the spooling mechanism is fully seated in the base
module and connected correctly to the accessor.
2035 Initialization failure due to
accessor gripper positioning
error.
Check for obstructions in the vertical pathway of the accessor,
such as a cartridge that is sitting in the shuttle of the accessor or
any other impedance to accessor movement.
2036 Unintended process
termination.
Restart or power cycle system.
2037 Accessor firmware version
upgrade failed.
Restart or power cycle system.
2038 Lost connection to Module.
v Ensure that all modules are powered and have the
interconnect cable properly attached.
v Restart or power cycle the system.
2039 Cartridge was left in accessor
gripper, unable to be moved to
any open location.
v Enable I/O station and ensure that empty slots are available in
the I/O station.
v Power-cycle the library.
v If still failing, open covers and remove the cartridge manually
from gripper.
2040 Library Verify test failed with
critical error.
An unidentified failure has occurred. Contact your service
representative.
2041 Library Verify test failed
because of unit lock failed.
Ensure that the alignment mechanism is engaged in every
module that is above another module in the library.
2042 Library Verify test failed
because top cover is missing.
v Install the top cover on the top module of the library.
v Check the module interconnect cabling and module power
cabling.
v If the base module cannot detect both a top and bottom cover,
the accessor does not move.
2043 Library Verify test failed
because bottom cover is
missing.
v Install the bottom cover on the bottom module of the library.
v Check the module interconnect cabling and module power
cabling.
v If the base module cannot detect both a top and bottom cover,
the accessor does not move.
82 Dell EMC ML3 Tape Library: User's Guide
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