Flag
Number Flag Name
Hex
Code Description Action Required Event
39 Failure 27h The tape drive might have a
fault. Check for availability of
diagnostic information and run
extended diagnostics if
applicable. Check the tape drive
user's manual for instructions on
running extended diagnostic tests
and retrieving diagnostic data.
The drive might have a failure
that can be identified by stored
diagnostic information or by
running extended diagnostics
(Send Diagnostics).
Warning
Event
49 Diminished
Native Capacity
31h Set when Native Capacity is
diminished.
No action is required.
Informational message only.
Info
Event
51 Tape directory
invalid at unload
33h Set when the tape directory on
the tape cartridge that was
previously unloaded is corrupted.
The file-search performance is
degraded.
Use your backup software to
rebuild the tape directory by
reading all the data.
Warning
Event
52 Tape system area
write failure
34h Set when the tape cartridge that
was previously unloaded cannot
write its system area successfully.
Copy the data to another tape
cartridge, and discard the old
cartridge.
Warning
Event
53 Tape system area
read failure
35h Set when the tape system area
cannot be read successfully at
load time.
Copy the data to another tape
cartridge, and discard the old
cartridge.
Warning
Event
55 Load Failure 37h The operation failed because the
media cannot be loaded and
threaded.
Remove the tape and try another.
If the problem persists, contact
your service representative.
Warning
Event
56 Unrecoverable
unload failure
38h The operation failed because the
media cannot be unloaded.
Contact your service
representative.
Warning
Event
59 WORM Medium
– integrity check
failed
3Bh Set when the drive determines
that the data on tape is suspect
from a WORM point of view.
1. Copy the data to another
WORM tape cartridge.
2. Discard the faulty WORM
tape.
Warning
Event
60 WORM Medium
– Overwrite
attempted
3Ch Set when the drive rejects a write
operation because the rules for
allowing WORM writes are not
met. Data can be appended only
to WORM media. Overwrites to
WORM media are not allowed.
Write the data to a WORM tape
cartridge or write the data to a
non-WORM tape cartridge.
Warning
Event
Sense data
When a drive encounters an error, it provides sense data as a response to the host. Refer to the Dell Model
ML3 Tape Library SCSI Reference?? for library sense data information. Refer to the Dell LTO Ultrium Tape
Drive SCSI Reference?? for tape drive sense data information.
In addition, you can use the Tape Diagnostic Tool (ITDT) to further examine data and determine errors.
See “The ITDT firmware update, dump retrieval and drive test tool ” on page 77.
Drive Error Codes: Single-character display (SCD)
If you encounter problems while the tape drive is running, refer to “Finding event information” on page
73.
The SCD display appears on the inside back of an installed library and can be seen through the front
window of an expansion unit. It is seen on the lower center of a full-height drive. Each drive has a status
100 Dell EMC ML3 Tape Library: User's Guide
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