WARRANTY 3
AXH1157-UK (ENG) L3500 L4700 F7000 [FPT S3A] 23
3.6 - Warranty procedure
The correct use of the vehicle, associated with regular
maintenance, can do much to prevent breakdowns. If,
however, malfunctions should occur during the
warranty period, the following procedure is
recommended:
• Immediately inform the dealer from whom the
vehicle was purchased, indicating the model and
serial number. The end customer has the
obligation to report any flaw or defect regarding
the vehicle no later than 8 days from its
discovery, under penalty of cancellation of the
warranty;
• Give your dealer as much information as possible.
So he can know the number of hours of service
performed, the type of work you are doing and
the symptoms of the problem.
Remember that normal maintenance operations, such
as brakes/clutch setting up and adjustment, as well as
the supply of materials used for servicing (oil, filters,
fuel and antifreeze) are not covered by warranty.
3.7 - Intervention campaigns
for faulty products
The replacement procedures of parts acknowledged
to be faulty will be agreed upon by
DIECI s.r.l.
and its
distributors/dealers/authorized workshops.
These intervention campaigns can be followed
directly by
DIECI s.r.l.
suppliers, who are responsible
for supplying the components to be replaced
(interventions authorized by
DIECI s.r.l.
).
The above interventions will be preceded by written
communication from
DIECI s.r.l.
to its purchasers.
Only
DIECI s.r.l.
can decide the intervention method
(repair, replacement or modification).
3.8 - Warranty: intervention
request
3.8.1 - Guarantee: claim
The claim of the faulty part must be made by the
Customer, Dealer, Distributor or Authorized workshop
and must be sent directly to
DIECI s.r.l.
Customer
Service within 8 days from when it is noted.
The claim must include a clear description of the
defect and precise references to the vehicle and
equipment (type, model, and serial number). This
information can be found on the places indicated in
the USE AND MAINTENANCE MANUAL.
3.8.2 - Obligation of vehicle
downtime
If there is a risk that the defect may jeopardize safety
and accident prevention or may cause further
damage, the vehicle or the equipment must not be
used until it has been repaired and tested.
Any change made on the vehicle or equipment
involves a reassessment of conformity with the
Machinery Directive 2006/42/EC. This procedure
also applies in the case of repairs with non-
original parts.
In the event of any dispute, exclusive
jurisdiction will be held by the Court of Reggio
Emilia - ITALY.
3.9 - Non-activation, failure to
grant, termination
3.9.1 - Warranty: failure to grant
The guarantee is not granted:
• If the defect is not reported as described and
within the established time limit.
• If the customer does not comply with
DIECI s.r.l.
request to return the faulty parts replaced during
the repairs.
• If the customer has not complied with the
obligation to stop using the vehicle after making
a claim, limited to damages caused by
noncompliance.
3.9.2 - Guarantee: termination
The guarantee is terminated:
• If the buyer does not fulfill contractual payment
obligations.
• If damage has been caused by carelessness,
negligence, or by use of the vehicle for purposes
not in compliance with specifications provided in
the use and maintenance manual (incorrect
To Next Page
Loading...