Troubleshooting
190 Operating Instructions M-TYPE DELTA - 01.0 - 08/2019
5002 Information Incorrect class or machine ID
connection error
• Change class
• Perform reset
5003 Information Data version is too old • Perform reset
5004 Information Checksum is incorrect • Perform reset
6360 Information No valid data on external
EEprom (internal data
structures are not compatible
with the external data storage
device)
• Software update
6361 Information No external EEprom
connected
• Connect machine ID
6362 Information No valid data on internal
EEprom (internal data
structures are not compatible
with the external data storage
device)
• Check machine ID connection
• Switch off the control, wait until the
LEDs have gone out, and then switch on
the control again
• Software update
6363 Information No valid data on internal and
external EEprom (software
version is not compatible with
the internal data storage
device, emergency operating
features only)
• Check machine ID connection
• Switch off the control, wait until the
LEDs have gone out, and then switch on
the control again
• Software update
6364 Information No valid data on internal
EEprom and no external
EEprom connected (the
internal data structures are not
compatible with the external
data storage device)
• Check machine ID connection
• Switch off the control, wait until the
LEDs have gone out, and then switch on
the control again
• Software update
6365 Information Internal EEprom defective • Replace control
6366 Information Internal EEprom defective
and external data not valid
(emergency operating features
only)
• Replace control
6367 Information Internal EEprom defective and
external data not valid
(emergency operating features
only)
• Replace control
Code Type Possible cause Remedial action
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