Troubleshooting
Operating Instructions M-TYPE DELTA - 01.0 - 08/2019 173
10 Troubleshooting
10.1 Customer Service
Contact for repairs and issues with the machine:
Dürkopp Adler AG
Potsdamer Str. 190
33719 Bielefeld, Germany
Tel. +49 (0) 180 5 383 756
Fax +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com
10.2 Messages of the software
Code Type Possible cause Remedial action
1000 Error Sewing motor encoder
plug (Sub-D, 9-pin) not
connected
• Connect encoder cable to the
• control, use correct connection
1001 Error Sewing motor error
Sewing motor plug (AMP) not
connected
• Check connection and plug in
• Test sewing motor phases (R = 2.8Ω,
high impedance to PE)
• Replace encoder
• Replace sewing motor
• Replace control
1002 Error Sewing motor insulation error • Check motor phase and PE for
low-impedance connection
• Replace encoder
• Replace sewing motor
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