Edwards EV1000

Help and Troubleshooting
12-5
System Errors

1
Note: When a critical Databox power error is detected,
the Databox Power Error is displayed as: An Alert, if Non-
invasive CO technology is active. A Fault, if Minimally
invasive CO technology is active.

2
Note: The power to Databox is turned off when a
Databox Power Error is detected. Click Continue to turn on
Databox Power Error popup and reconnect the Databox
power cable to restart the Databox.
Non Edwards Finger Cuff connected No light Solid OFF Verify that an Edwards Finger Cuff has been used.
Disconnect and reconnect the ClearSight Finger Cuff.
Replace the finger cuff with a genuine Edwards Cuff.
Restart the measurement.
If the problem persists, contact Edwards Technical
Support.
HEART REFERENCE SENSOR STATUS LIGHT
No Heart Reference Sensor connected No light Solid OFF None
Heart Reference Sensor connected Green Solid ON None. The system is ready to start a measurement.
Defective Heart Reference Sensor
connected
Non Edwards Heart Reference Sensor
detected
Amber Flashing ON/OFF
Verify that an Edwards Heart Reference Sensor has
been used.
Disconnect and reconnect the Heart Reference Sen-
sor.
Replace the Heart Reference Sensor with a genuine
Heart Reference Sensor.
Restart the measurement.
If the problem persists, contact Edwards Technical
Support.
Table 12-2 Pressure Controller Communication Lights
Condition Color Light Pattern Suggested Action
Table 12-3 System Errors
Message Possible Causes Suggested Actions
Fault: Unsupported Power
Configuration Detected
EV1000 Monitor connected to Pump-Unit
is not powered by the same Pump-Unit.
Databox connected to the EV1000 Monitor
that is powered by a Pump-Unit, is not
powered by the same Pump-Unit.
Ensure EV1000 monitor connected to Pump-Unit is
powered by the same Pump-Unit.
Ensure Databox connected to the EV1000 monitor that is
powered by a Pump-Unit, is powered by the same Pump-
Unit.
Fault: Databox Power Error
1
A critical Databox power error was
detected.
Disconnect Databox power cable and click continue to
reset Databox power.
2
If the problem persists contact Edwards Technical Support.
Alert: Databox Power Error
1
A critical Databox power error was
detected.
Disconnect Databox power cable and click continue to
reset Databox power.
2
If the problem persists contact Edwards Technical Support.
Fault: Incompatible Device
Software Detected
EV1000 Databox or Pump-Unit connected
to EV1000 Monitor has incompatible
device software.
Contact Edwards Technical Support.
Fault: Second Pump-Unit
detected
A second Pump-Unit is connected to the
panel.
Disconnect the second Pump-Unit.
Fault: Patient Monitor Output
Error
Internal system malfunction. Power cycle the system.