CR825 and CE875 Instant Issuance System User’s Guide 53
Chapter 6: Troubleshooting
This chapter provides information to help you respond to card printer
messages. It also explains how to clear card jams and how to recover
from other errors.
This section helps you identify and fix basic issues that can occur during printing. Also refer to
your CardWizard documentation for additional troubleshooting information.
The section starts with an overview of card production and printer issues you may encounter:
Locate a Problem Within the Card Production System on page 54
Locate a Problem with Basic Printer Functions on page 55
This section also describes troubleshooting for the following:
Installation Problems on page 56
Card Appearance on page 57
Magnetic Stripe Troubleshooting on page 61
Embosser Troubleshooting on page 63
Printer Card Jams on page 64
Repair a Broken Ink Ribbon or Retransfer Film on page 67
Messages and Conditions on page 68
Respond to Messages on page 72
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