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Entrust Datacard CR825 - User Manual

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User’s Guide
Entrust Datacard™ CR825™ Instant Issuance System
Entrust Datacard™ CE875™ Instant Issuance System
July 2018
Part No. 527750-001, Rev. D

Table of Contents

Other manuals for Entrust Datacard CR825

Questions and Answers

  • P
    Paul LivingstonAug 3, 2025
    Why is my Entrust Datacard CR825 not available even when it displays Ready?
    • E
      Erin YoungAug 3, 2025
      If your Entrust Datacard Printer shows 'Ready' on the LCD but remains unavailable, troubleshoot the computer-to-printer communication link. Verify the computer-to-network connection by accessing a network resource. Your network administrator can also test communication between a server and the printer. Ensure the user is logged into the network.
  • J
    Jeffrey GeorgeAug 13, 2025
    What to do if my Entrust Datacard CR825 is not configured with the correct network address?
    • E
      Elizabeth DurhamAug 13, 2025
      Ensure the server name or IP address is entered in the Port Settings or Configure Port dialog box on the computer. Also, make sure that Ready displays on the printer's LCD panel.
  • M
    malloryvegaAug 23, 2025
    How to fix a loose network cable on my Entrust Datacard CR825 Printer?
    • W
      wcollinsAug 23, 2025
      Reconnect the data cable to the network port and the printer. Restart the printer.

Summary

Chapter 2: About the Printer

CR825 and CE875 Systems Overview

Describes the retransfer technology and features of the CR825 and CE875 card issuance systems.

Chapter 3: Using the Printer

Front Panel Controls and Indicators

Details the function of front panel buttons, lights, and the LCD display for printer operation.

LCD Panel Menu Navigation and Operations

Explains LCD menu use, retrieving IP address, test printing, and setting configuration options.

Chapter 5: System Maintenance

Maintain the Printer

Details procedures for maintaining printer performance through regular cleaning and upkeep.

Printer Cleaning Procedures

Explains how to clean the printer, its printhead, and its reject tray for optimal quality.

Chapter 6: Troubleshooting

Printer Card Jams

Explains how to identify and clear card jams in various printer transport areas.

Printer and Embosser Messages

Lists and explains operational messages displayed by the printer LCD and embosser.

Appendix A: CE875 Instant Issuance System

Loading Embosser Supplies

Provides step-by-step instructions for loading indent ribbon and topping foil cartridges into the embosser.

Clear an Embosser Card Jam

Explains how to identify and clear card jams occurring within the embosser mechanism.

Entrust Datacard CR825 Specifications

General IconGeneral
Print Resolution300 dpi
Card Capacity (Input)100 cards
Card Capacity (Output)100 cards
Print TechnologyDye-sublimation
Card SizesCR-80 (85.6 mm x 54 mm)
ConnectivityEthernet and USB
InterfaceUSB and Ethernet
Operating System SupportWindows 7, 8, 10, Server 2008 R2, 2012, 2016
Print CapabilitiesSingle-sided