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Entrust Datacard CR825 - 105: Magstripe Data Error; 106: Magstripe Data Not Found; 107: Magstripe Read Data Error

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74 Troubleshooting
105: Magstripe data error
The printer failed to verify that the correct magnetic stripe data was written on the card.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message and send the card to print again.
HINTS & TIPS
 The card might have been loaded into the input hopper the wrong way. A diagram inside the
input hopper shows the correct orientation.
 The card might not have a magnetic stripe.
106: Magstripe data not found
The printer did not find magnetic stripe data on card.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message and send the card to print again.
HINTS & TIPS
 The card might not match printer settings or the data sent.
 Ask the system administrator to verify that the card, the data, and the printer settings match.
107: Magstripe read data error
The printer failed to read the magnetic stripe data from the card. The card will be canceled.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message. Send the card job to the printer again.
HINTS & TIPS
 The data might use a different format than the current printer setting.
 Ask the system administrator to verify that the card, data, and printer settings match.

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