82 Troubleshooting
236: Flipper module rotate error
The flipper did not reach the required position.
1. Open the printer access door.
2. Press the K3 rear access door release to open the rear access door.
3. Reach in and rotate the flipper module until the card is accessible.
4. Remove the card through the rear access door.
5. Close the rear access door and then close the printer access door.
Press the U
SER button to clear the message.
237: C1 supply out or missing
The C1 ink ribbon is missing or out of material.
1. Open the printer access door and remove the C1 ink ribbon cartridge.
2. Replace the ink ribbon.
3. Replace the ink ribbon cartridge.
4. Close the printer access door.
Press the U
SER button on the printer to clear the message.
HINTS & TIPS
Refer to “Replace the Ink Ribbon” on page 32 for more information.
238: C1 supply not identified
The printer cannot use the C1 ink ribbon installed.
Use a supply designed for this printer.
Press the U
SER button on the printer to clear the message.
239: C1 supply not supported
The printer model cannot use the C1 ink ribbon installed.
Use a supply designed for this printer model.
Press the U
SER button on the printer to clear the message.
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