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Entrust Datacard CR825 - 120: User Paused the Printer; 122: Magstripe Format Problem; 149: Option Not Installed; 150: Print While Unlocked

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CR825 and CE875 Instant Issuance System User’s Guide 77
120: User paused the printer
The printer was paused while printing.
To complete the current card press the printers U
SER button.
HINTS & TIPS
 If the user pressed the button for several seconds, the card has been canceled.
 If this message occurs often, ask your system administrator to set the button sensitivity to a
lower value.
122: Magstripe format problem
The magnetic stripe data sent does not match the format set in the printer. The card will be
canceled.
Press the U
SER button on the printer to clear the message.
149: Option not installed
The printer does not support the personalization being requested for the card. The card will be
canceled.
Change the card data to match the printers options and settings, or print to a printer that is
configured to support the personalization being requested.
Press the U
SER button on the printer to clear the message.
150: Print while unlocked
The printer is unlocked. The card will be canceled.
Make sure that all access doors are closed securely and locked.
151: Failed to lock
An attempt to lock the printer failed. The card will be canceled.
1. Make sure that all access doors are closed securely.
2. Try locking the printer again.
HINTS & TIPS
Make sure that the reject tray is installed properly before locking the printer.

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