CR825 and CE875 Instant Issuance System User’s Guide 75
108: Magstripe read no data
The printer did not find any magnetic stripe data on the card. The card will be canceled.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message.
HINTS & TIPS
The card might have been turned the wrong way. A diagram inside the input hopper shows
the correct orientation.
The card might not have a magnetic stripe.
111: Card not picked
The printer did not pick a card. To complete the current card:
For printers with an input hopper, open the input hopper, add or reposition cards, and close the
hopper.
For printers with single card feed, push the card in until the printer picks it.
Press the U
SER button on the printer to clear the message.
112: Card hopper empty
The printer did not detect cards in the input hopper.
Add cards to the input hopper.
Press the U
SER button on the printer to clear the message.
113: Close cover to continue
The cover is open or the print ribbon cartridge is missing.
Confirm that the print ribbon cartridge is installed and then close the cover.
Press the U
SER button on the printer to clear the message.
HINTS & TIPS
Make sure that the ink ribbon and retransfer cartridges are installed properly.
All access doors must be closed to process cards. Unlock, open, and close all printer doors to
make sure they are closed completely.
Lock the system.
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