Maintenance  8. Trouble Shooting 
 
  RC180 Rev.17 
No.  Message  Remedy  Note 1  Note 2 
5011 
Serial encoder communication failure. 
Reboot the controller. Check the 
motor, the DMB, or the encoder IF 
board. 
Check the robot configuration. 
Check the signal cable connection. 
Replace the DMB and encoder I/F board. 
   
5012 
Servo CPU watchdog timer failure. 
Reboot the controller.   
Check the motor or the DMB. 
Replace the DMB. 
Check the noise countermeasures. 
   
5013 
Current control circuit WDT failure. 
Reboot the controller.   
Check the controller. 
Check the power cable connection. 
Check the 15V power supply and cable 
connection. 
Replace the DMB. 
Check the noise countermeasures. 
   
5015  Encoder is reset. Reboot the controller.  Reboot the controller.     
5016 
Power supply failure of the absolute 
encoder. Replace the battery. Check 
the robot internal wiring. 
Reset the encoder. 
Check the signal cable connection. 
   
5017 
Backup data failure of the absolute 
encoder. Reset the encoder. 
Reset the encoder. 
Check the signal cable connection. 
   
5018  Absolute encoder battery alarm. 
Replace the battery. 
Check the signal cable connection. 
   
5019 
Position failure of the absolute 
encoder. Reset the encoder. Replace 
Reset the encoder. 
Replace the motor.   
   
5020 
Speed is too high at controller power 
ON. Stop the robot and reboot the 
controller. 
Reboot the controller.     
5021  Absolute encoder overheat. 
Lower the motion duty. 
Wait until the temperature of the encoder 
   
5022 
R/D transducer failure. 
Check the resolver board. 
Check the noise countermeasure. 
Replace the resolver board. 
   
5023 
G sensor communication failure. 
Check the control board. 
Check the M/C signal cable. 
Check the robot signal wiring (for pin 
falling, disconnection, short). 
Check the noise countermeasure. 
Replace the control board. 
   
5024 
G sensor data failure. 
Check the control board. 
Replace the control board. 
   
5025 
Resolver mixing failure. 
Reset the encoder. 
Reset the resolver. 
Check the noise countermeasure. 
Replace the resolver board. 
   
5026 
Resolver signal disconnection. 
Check the motor and resolver board. 
Check the robot signal wiring. 
Replace the resolver board. 
   
5027 
S-DSP communication failure. 
Check-sum error, Free-
Reboot the controller. 
Replace the DMB. 
Check the noise countermeasure. 
   
5028 
Current data failure. 
Data update stopped. Parity error. 
Reboot the controller. 
Replace the DMB. 
Check the noise countermeasure. 
D-DSP communication failure. 
Check the noise countermeasure. 
   
5032  Servo alarm A.  Reboot the controller.