Epson WF-C5790 User Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 83
Confidential
FAX Receive memory storage error Notifies that the memory is insufficient at the time of fax reception
during communication.
Check the % display of the Fax Top screen.
If the % display is not “0”, print the cumulative
document list, and check the documents accumulated
in the memory. If unnecessary documents are
remaining, delete them to create space in the memory.
If the transmission side is known, contact it and ask to
separate and send the drafts to be sent.
[Supplement]
If the remaining amount of FAX memory becomes
less during reception, then in order to avoid the
insufficient memory error, printing is started before
the reception of all pages even if “Print Start Setting =
After receiving all pages”. Therefore, even if Normal
Sequence Output = ON, stacking is performed in the
reverse order.
Communication error Notifies that FAX communication has failed during communication. Wait for a while and then try again.
Sending incomplete (no dial tone) Before communication start - Connection - Transmission
Notifies that FAX transmission is not possible, and also notifies the
cause.
 Try again after checking the telephone line.
 Press the [On-hook] button, or attach an external
telephone, and make sure the dial tone is heard
clearly and transmission is possible.
 Perform line recording and make sure the dial tone
is of the specified value. If the dial tone is not of the
specified value, adjust it in the CE mode.
Sending incomplete (busy) Before communication start - Connection - Transmission
Notifies that FAX transmission is not possible, and also notifies the
cause.
 Try again after checking the telephone line.
 Press the [On-hook] button, or attach an external
telephone, and make sure the dial tone is heard
clearly and transmission is possible.
 Perform line recording and make sure the dial tone
is of the specified value. If the dial tone is not of the
specified value, adjust it in the CE mode.
Send incomplete (no response) Before communication start - Connection - Transmission  Wait for a while and then try again.
 Press the [On-hook] button, or attach an external
telephone, and make sure the dial tone is heard
clearly and transmission is possible.
 Make sure that when the ring tone is heard, a
connection is established to the other party, and the
FAX signal is returned.
Table 4-1. Normal errors
Category Error name Error details Error solution

Epson WF-C5790 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Output Capacity	150 sheets
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Ink Type	DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Technology	PrecisionCore
Print Speed (Black)	24 ppm (ISO)
Print Speed (Color)	24 ppm (ISO)
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Scanner Type	Color flatbed
Fax Speed	33.6 Kbps
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive