Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
91
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
Images are distorted or not clear.
Are the glass sections and rollers inside the ADF clean?
No
Clean the inside of the ADF.
For details, refer to "Chapter 5 Daily Care" (page 62).
Yes
Is the ADF being pushed down during scanning? Or is
there a heavy object on top of the ADF?
Yes
Do not push down the top of the ADF, or place any heavy objects on the ADF
during scanning.
No
Is a scan performed on a place that is unstable or
vibrates?
Yes
Perform a scan on a place that is stable and does not vibrate.
No
Is the scanner placed on a flat, level surface? Are the
rubber pads attached on the bottom of the scanner?
No
Either place the scanner on a flat and level surface, or attach the rubber pads on
the bottom of the scanner.
Yes
Are there any wrinkles or curls on the document?
Yes
Smooth out the wrinkles or curls on the document.
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 104) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
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