Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
95
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
*1: "Consumables" refers to the Roller Set (the brake roller and the pick roller).
*2: If the scanner is used at an altitude lower than 2,000 m with [Enable] selected for [High Altitude Mode], multifeeds may not be detected.
Yes (continued)
Are the consumables (*1) clean?
No
Clean the consumables (*1).
For details, refer to "Chapter 5 Daily Care" (page 62).
Yes
Are the consumables (*1) worn out?
Yes
Check the consumable counters and replace the consumables if necessary.
For details, refer to "Chapter 6 Replacing the Consumables" (page 72).
No
Is the scanner used at 2,000 m or higher altitudes?
Yes
Select [Enable] for [High Altitude Mode] (*2) in [Device Setting 2] on the Software
Operation Panel.
For details, refer to "Scanning at High Altitude [High Altitude Mode]" (page 131).
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 104) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
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