Fujitsu FI-800R User Manual

The Upper Part of the Scanned Image Appears Missing
Check the following points
● Did you set the paper size of the document to be scanned in the scanner driver? (page 136)
If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles
(page 140) and take measures accordingly. If the problem still persists, check each item in Before You
Contact the Scanner Service Provider (page 141) first, then contact the distributor/dealer where you
purchased this product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions
supplied with this product, and then make an inquiry.
● Did you set the paper size of the document to be scanned in the scanner driver?
Solution
Set the paper size of the document to be scanned in the scanner driver, and then perform a scan.
If you use the return path opening and scan a document that is larger than the paper size set in the
scanner driver, the upper part of the scanned image will appear missing.
Troubleshooting
136

Fujitsu FI-800R Specifications

General

Scanner Type	Document Scanner
Optical Resolution	600 dpi
ADF Capacity	20 sheets
Daily Duty Cycle	4, 500 sheets
Supported Operating Systems	Windows, macOS
Color Depth	24-bit
Document Feeder Capacity	20 sheets
Document Size	A4, A5, A6, B5, B6, Legal, Letter
Scan Speed (A4, 200 dpi)	40 ppm / 80 ipm
Maximum Document Size	216 mm x 356 mm
Scanning Speed	Simplex: 40 ppm (color, 200/300 dpi) Duplex: 80 ipm (color, 200/300 dpi)