Fujitsu FI-800R - Before You Contact the Scanner Service Provider; General; Error Status

Before You Contact the Scanner Service Provider
Check the following items before contacting the distributor/dealer where you purchased this product.
● General (page 141)
● Error Status (page 141)
General
Item Findings
Scanner name Example: fi-800R
For details, refer to Checking the Product
Label (page 143).
Serial No. Example: XXXX000001
For details, refer to Checking the Product
Label (page 143).
Date of manufacture Example: 20XX-01 (January 20XX)
For details, refer to Checking the Product
Label (page 143).
Date of purchase
Symptom
Frequency of trouble
Warranty
Options used
Error Status
● Computer Connection Issues
Item Findings
Operating system (Windows)
Error message
Interface Example: USB interface
Interface controller
● Feeding Issues
Item Findings
Paper type
Troubleshooting
141