Part of the Image Appears Missing in the Case Where the Carrier Sheet/Photo
Carrier Sheet/Booklet Carrier Sheet Is Used
Check the following points
● Did you place several small documents (such as photos or postcards) in the Carrier Sheet/Photo Carrier
Sheet/Booklet Carrier Sheet for scanning? (page 139)
● Is the fold line of the document outside the range of the Carrier Sheet? (page 139)
If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles
(page 140) and take measures accordingly. If the problem still persists, check each item in Before You
Contact the Scanner Service Provider (page 141) first, then contact the distributor/dealer where you
purchased this product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions
supplied with this product, and then make an inquiry.
● Did you place several small documents (such as photos or postcards) in the Carrier Sheet/Photo Carrier
Sheet/Booklet Carrier Sheet for scanning?
Solution
Place only one document (such as a photo or postcard) at a time in the Carrier Sheet/Photo Carrier Sheet/
Booklet Carrier Sheet.
● Is the fold line of the document outside the range of the Carrier Sheet?
Solution
If the fold line of the document is outside the range of the Carrier Sheet, part of the image may appear
missing around the fold line.
Place the document so that the fold line of the document is placed about 1 mm inside from the edge of
the Carrier Sheet.
Troubleshooting
139