Section 14 — Troubleshooting
266
Ethernet Connection Lost in Windows Vista
If you are using Windows Vista, you may lose an Ethernet
communication with your instrument after communicating via USB. This
is the result of network protocol incompatibility. To resolve this problem,
disable support for the IPv6 network protocol in Vista:
1. Select Start > Control Panel > View network status under Network
and Internet.
2. Click Manage network connections on the left.
3. Right-click the Local Area Connection #X icon > Select Properties.
TIP: You can identify the correct icon by the subheading vbX #X, if
#X is the USB port number.
4. Deselect the checkbox beside Internet Protocol Version 6
(TCP/IPv6) under This connection uses the following items.
5. Click OK.
NOTE: Disabling IPv6 will prevent you from using Windows
Meeting Space or any application that relies on the Windows Peer-
to-Peer Networking platform or the Teredo transition technology. If
you wish to use these applications, re-enable IPv6 support.
Ethernet instrument connections will be unaffected by the
reactivation of IPv6 support. This is because the compatibility
problem is resolved by the initial performance of the procedure
above.
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