GRAPHTEC CELITE-50 - 6.1 Responding to Trouble

6-2
Chapter 6 Troubleshooting
6.1 Responding to Trouble
When the device does not operate even when the power is turned ON
Symptom Possible Cause Solution
There is nothing displayed on the
LCD panel.
Power is not being supplied. Otherwise,
the device may be broken.
Conrm that the power cable is properly
plugged in to the connector on the device
and an AC outlet. Conrm that power is
coming to the AC outlet.
The device is broken. Contact your sales representative or
nearest Graphtec dealer if the problem still
exists.
Operation is Irregular
Symptom Possible Cause Solution
The device could not recognize
the media.
The device may have been exposed to
the intense light.
If direct sunlight is coming in from a nearby
window, block the light. If a uorescent
lamp stand is located nearby, move this
away from the device.
The transparent media has been loaded. Disable Media width detection. For the
details, please refer to the User's Manual
5.7.
There may be a problem with the Width
detection sensor.
Adjust the Width detection sensor. For the
details, please refer to the User's Manual
6.3.
There may be a problem with the device. Contact your sales representative or
nearest Graphtec dealer if the problem still
exists.
The media swerves. The push rollers are not set properly. Conrm the positions of the push rollers.
One of the push rollers does not
stay on top of the media.
The front side or the rear side of the
media is not cut straight in relation to the
media.
Cut the edge of the media straight.