Harmonic MediaGrid - Troubleshooting on the Contentbridge; Contentbridge Mounts to the Harmonic Mediagrid

Chapter 9 Troubleshooting
© 2017 Harmonic Inc. All rights reserved. 285 Harmonic MediaGrid Release 4.1
Troubleshooting on the ContentBridge
3. # ntpdate -u XXX (where "XXX" is IP address of running ContentDirector)
4. # service dhcpd start
5. # service omcld start
ntpdate syslog message:
[root@CDL1 log]# less /var/log/messages
Jan 20 11:47:18 CDL1 ntpd[3008]: time reset -0.553542 s
Jan 20 11:51:35 CDL1 ntpd[3008]: synchronized to LOCAL(0), stratum 10
Jan 20 11:52:40 CDL1 ntpd[3008]: synchronized to 10.35.135.201,
stratum 11
Possible error message:
'mdscore dead but pid file exists'
If all other services are running, then the likely cause is that time is not synchronized on
ContentDirectors.
Resolution: ntpdate -u <time source>
ntpdate should be initiated on any ContentDirectors that are running first so that the time source
is known. “ntpdate -u” can then be initiated on ContentDirectors that are receiving the above
error message.
Troubleshooting on the ContentBridge
The ContentBridge provides access to the Harmonic MediaGrid for clients not running the FSD or
clients that need to access the Harmonic MediaGrid via FTP.
ContentBridge Mounts to the Harmonic MediaGrid
The primary problem experienced with the ContentBridge occurs when the Harmonic MediaGrid
file system has not been mounted. To determine that the file system has been mounted, use one
or both of the following commands.
Mount command on the ContentBridge
[root@CLB01649 ~]# mount
/dev/ram0 on / type ext2 (rw)
/dev/proc on /proc type proc (rw)
/dev/sys on /sys type sysfs (rw)
/dev/devpts on /dev/pts type devpts (rw,gid=5,mode=620)
/dev/shm on /dev/shm type tmpfs (rw)
sunrpc on /var/lib/nfs/rpc_pipefs type rpc_pipefs (rw)
//10.35.99.180/SBOD on /mnt/10.35.99.180/SBOD type cifs (rw,mand)
/10.35.134.200/mg0 on /mnt/omfs/10.35.134.200/omneon/omfs/mg0 type
omfs (rw,username=omneon,password=xxx)
df command on the ContentBridge
[root@CLB01649 ~]# df
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/ram0 249551 124082 125469 50% /
/dev/shm 1037296 0 1037296 10% /dev/shm
//10.35.99.180/SBOD 5161484288 2706030592 2455453696 53% /mnt/
10.35.99.180/SBOD