Chapter 9 Troubleshooting
© 2017 Harmonic Inc. All rights reserved. 291 Harmonic MediaGrid Release 4.1
Understanding Device, USM, and SNMP Errors in SystemManager
open time (real): 2008/01/04 06:52:49
current (mono): 358435
lastacces (mono): 358435 (delta 0)
max idle time : 300 sec
watchq count: 1
qID=0x2, waiting=1, nextWakeup=2008/01/08 10:24:24
user sid: omsuperuser
sid #0 : omsuperuser
Understanding Device, USM, and SNMP Errors in SystemManager
In Figure 9–1, notice the following error text, Device: UP, USM: DOWN, and SNMP: UP.
Figure 9–1: Device: USM: SNMP error in SystemManager
The processes that are associated with each are
described below.
ContentServer processes:
Device: UP/DOWN = omserver
USM: UP/DOWN = sliced
SNMP: UP/DOWN = snmpd
In the example shown in Figure 9–1, the sliced process was not running, which resulted in
USM:
Down
.
Troubleshooting the ContentStore 5840
The following sections describe problems that can occur with your ContentStore 5840 and some
possible solutions.
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