User Manual
Overview
Page ii (Rev. 4.1/ SW v1.60/ December 2006)
HOW TO RETURN FAULTY PARTS
Before Returning An Item:
• Request an RMA (Return Merchandise Authorization) Tracking Number from
your local distributor.
• Harmonic Support will assign an RMA Tracking Number; this must accompany
the item being returned and will be referred to in all correspondence.
• Send the item to Harmonic with the RMA Number included in the accompanying
documentation (shipping and customs forms).
Customer Support Contact Information
Harmonic Inc.
549 Baltic Way
Sunnyvale, California 94089
+1.408.542.2500
USA +1.800.788.1330
FAX +1.408.542.2510
http://www.harmonicinc.com
Email: support@harmonicinc.com