FAQ
Quantum
X
I3031-14.0 HBM: public 195
11 FAQ
Subject:
QuantumX in an (Ethernet) network and DeviceScan with
catman®Easy/AP
Question/Problem
I connected a QuantumX amplifier via a network cable
and started the catman®EASY/AP software, but I am not
getting a connection to the amplifier.
The software advises:
"The device scan cannot find any connected devices. …”
Reply/Solution
S First of all, check carefully whether the network ad
dress of the QuantumX amplifier is in the same sub
net as the PC and whether this IP address is correctly
entered in the scan options of catman®Easy/AP. If
this is the case, the following factors may also prevent
the QuantumX from being located in the network:
S Check that the Ethernet cable is plugged in
S The Windows® firewall. This can block the connection
during device scanning and should be switched off
temporarily for the duration of the measurement. The
settings for the firewall can be found under Control
panel *> Security center *> “Windows Fire
wall”.
S Wireless network adapters (WLAN). These can, de
pending on the configuration, take priority in operating
the network and thereby disturb the wired network
scan. If a WLAN adapter is present on the notebook
or laptop, it must be deactivated.
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