FAQ
196 I3031-14.0 HBM: public Quantum
X
S The firewall of an installed VPNClient. This can also
disturb a network scan. For example, the setting
"Stateful Firewall (Always On)" is activated by default
in the CISCO VPN Client. This should be temporarily
deactivated for the QuantumX device scan.
S A virus scanner can also possibly block the network
scan due to its properties. It should therefore be tem
porarily deactivated.
S If the PC settings will not permit a scan via a network
area at all (e.g. for security reasons), it is still possible
to connect a device manually with a selected configur
ation (from catman®EASY/AP version 2.2). This set
ting can be found in the "Scan options" as the option
"Add device manually".
Please note that administrator rights under Windows®
may be necessary for some of these settings.
Question/Problem
How can I quickly check whether or not I can actually
communicate with the amplifier?
Reply/Solution
Windows Start > Search and start "cmd" and enter the
following at the C:> prompt:
ping xxx.xxx.xxx.xxx (ENTER)
The xxx.xxx.xxx.xxx represents the IP address of your
QuantumX device. If correctly connected, the device will
reply positively. An example is shown in the following
screenshot:
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