P/N MAN-01964 Revision 001 81
DRAFT
Preview copy—Generated 7/9/2010
User Manual
Appendix B—The System Messages and Alert Messages
Error Recovery and Troubleshooting
Appendix B—The System Messages and Alert Messages
1.0 Error Recovery and Troubleshooting
Most faults and alert messages are cleared without result to your workflow. Follow the
instructions on the screen or fix the condition then clear the status from the Taskbar. Some
conditions require a system restart or indicate that more action is necessary (for example to
call Hologic Technical support.) This chapter describes the message categories and your
actions to return the system to normal operation. If errors repeat, contact Hologic Technical
Support.
2.0 Types of Messages and Alert messages
2.1 Fault Levels
There are five fault levels: Warning, Minor, Major, Critical, and Alerts.
2.1.1 Warning Faults
The Warning faults are not displayed to the user. These faults are recorded in the log files.
Warning fault designs:
• Release through the software or communications commands.
• Do not cancel an exposure that is in progress.
• Do not prevent the start of a new exposure.
2.1.2 Minor Faults
Minor fault designs:
• Release through the software or communications commands.
• Do not cancel an exposure that is in progress.
• Requires a response before a new exposure can start.
2.1.3 Major Faults
Major fault designs:
• Release through the software or communications commands.
• Cancel an exposure that is in progress.
• Prevent the start of a new exposure.
2.1.4 Critical Faults
Critical fault designs:
• Not released through the software or communications commands.
• Cancel an exposure that is in progress.
• Prevent the start of a new exposure.
2.1.5 Alert Messages
The alert messages are routine messages that can prevent an exposure. An Alert
message remains active until the required action is complete or the condition does
not exist.
To Next Page
Loading...
