For additional service and support information
HP service personnel, go to the Service Access Work Bench (SAW) at http://sawpro.glb.itcs.hp.com.
Channel partners, go to HP Channel Services Network (CSN) at www.hp.com/partners/csn .
At these locations, nd information on the following topics:
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Install and congure
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Printer specications
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Up-to-date control panel message (CPMD) troubleshooting
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Solutions for printer issues and emerging issues
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Remove and replace part instructions and videos
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Service advisories
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Warranty and regulatory information
Channel partners, access training materials in the HP University and Partner Learning Center at
https://content.ext.hp.com/sites/LMS/HPU.page.
To access HP PartSurfer information from any mobile device, go to http://partsurfermobile.hp.com/ or scan
the Quick Response (QR) code below.
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