IBM Licensed Programs: System Management Products, Services
710 iSeries Handbook
Network is a forum for promoting their services capabilities on the Web site and a method to
collaborate with other Network members. The Network expands continually to reflect the
worldwide reach of the iSeries and AS/400e marketplace.
iSeries and AS/400 University (Service Offering)
IBM customers and Business Partners can access iSeries and AS/400e education offerings
available through a single new Web site. A variety of training methods are available to
accommodate individual learning styles (for example, classroom, online, shipped media,
download and play, IBM Redbooks, and events). You can search by education segment, such
as e-business, Domino, Java. You can find further information at:
http://www-3.ibm.com/services/learning/community/as400/
Personalize Web Page (Service Offering)
Personalized Web Page assists in facilitating e-relationships between IBM or Business
Partner representatives and iSeries customers. The personalized page allows users to view
information relevant to their needs and interests in a user-friendly format. Easy-to-view
content abstracts and highlighted links provide a fast path to important information including:
• Offers and special promotions
• Recent news and events
• Product update information
• Industry information
• Key links to related sites
Suggested Reading
•
http://www.as400.ibm.com/myas400/
• http://www.iseries.ibm.com/myiseries/
The IBM ESP initiative offers total server support that you need for today's e-business world.
You get great support that is personalized, flexible, and in the form you need it. What counts
is keeping your business running and helping you drive your business to the next level. We
anticipate your needs with ESP. ESP is our total solutions focus for iSeries and servers. It
involves voice and Web-based technical support and support that's integrated into the
product. Emphasis is on a collaborative approach to technical support that helps to ensure a
personal touch. You can find more information on ESP at:
http://as400service.ibm.com/
Tivoli Management Agent
Tivoli Management Agent (TMA) is the enabling component of the Tivoli Enterprise product
set. It now resides on the iSeries as of V4R5. When the TMA is started on your iSeries, it can
report into your Tivoli Management Framework environment as an end point. TMA enables
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