TriStar II 3020 Appendix B
302-42828-01 - Dec 2013 B-1
B. ERROR MESSAGES
Program error messages are listed numerically. If the Action response indicates to contact a Micromer-
itics service representative, record the error message and make backup copies of any files involved in
the operation.
2400 Series
2401- FATAL ERROR: [error message]
2430- Error accessing file [file name], error code = [n].
The 1000-series error messages, used primarily for software testing, are not included
in this appendix. These errors should not occur during normal operation. If a 1000-
series message appears, contact a Micromeritics service representative after making
backup copies of any files involved in the operation.
Cause: An internal processing and/or hardware error has occurred during
communication with the analyzer.
Action: Contact a Micromeritics service representative if this error message
continues.
Cause A: Media may be damaged.
Action A: Clean the media drive. If this does not eliminate the problem, attempt
operation using a backup copy of the file.
Cause B: Hard disk may be damaged.
Action B: Contact a Micromeritics service representative if this error message
continues.
Cause C: A software error occurred when the file was accessed.
Action C: Contact a Micromeritics service representative if this error message
continues.
Cause D: The file name specified contains one or more invalid characters.
Action D: Enter a valid file name. Refer to the operating systems manual.