Chapter 7 Troubleshooting
173
7.2 Problems Causing Messages to
Appear
If a problem arises, the buzzer sounds and a message appears on the display.
You can also check the local guidance. Displaying Machine Information (Local Guidance)
Take the appropriate action in accordance with the content of the message. If a message reappears even
after taking the prescribed action, contact your local dealer or our service office.
Warning Messages
Message Cause Corrective action
Replace NCU
*1
Ink Pad
• The ink absorber needs to
be replaced.
• The NCU
*1
ink absorber must be
replaced. Contact your local dealer or
our service office.
Replace NCU
*1
• A problem was detected
with the nozzle clogging
assessment.
• Clean the NCU*1. "Cleaning the
NCU (Option)"(P. 142)
• Replace the NCU
*1
if the error is not
cleared. Contact your local dealer or
our service office.
NCU
*1
Sensor Lv Low
• The sensor's sensitivity is
impaired.
• Clean the NCU*1. "Cleaning the
NCU (Option)"(P. 142)
• Replace the NCU
*1
if the error is not
cleared. Contact your local dealer or
our service office.
NCU
*1
Sens Adj Err H
• Sensor sensitivity
adjustment failed.
NCU
*1
Sens Adj Err L
NCU
*1
Connect
• A problem was detected
with the NCU
*1
connection.
• Turn off the main power and wait a
while before turning back on.
Ink Error • An ink error occurred. • Check the ink error details. "Ink
error"(P. 175)
COVER OPEN • The cover is open. • Close the cover.
Lower the clamp lever • The clamp lever is raised. • Lower the clamp lever.
"Front"(P. 22)
Data Remain • Print (RIP) data was
received.
• Switch to REMOTE mode and start
printing or clear the data and abort
printing.
Temporary Suspension • Printing has been paused. • Switch to REMOTE mode and resume
printing or clear the data and abort
printing.
Printing not possible/ink IC • An unusable ink IC chip is
used.
• Replace with new ink and a new ink IC
chip. "Replacing Ink"(P. 40)
No Media • No media is loaded, or the
sensors are faulty.
• Load the media. "Loading the
Media"(P. 54)
• Clean the media sensor. "Media
Sensor Cleaning"(P. 145)
Please load media • No media is loaded, or the
sensors are faulty.
• Load the media. "Loading the
Media"(P. 54)
7
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