Mitel 5614 - Troubleshooting Bluetooth Headsets

Mitel 5614 DECT Phone User Manual for MiVB
134
OPERATION NOTICE
ACCESSIBILITY AND VOICE QUALITY
Bluetooth uses the frequency of 2.45 GHz. WLAN, microwave oven, and other devices that
use the same frequency can disturb the use of a Bluetooth headset.
OPERATION AREA
Maximum distance between the headset and the handset is 10 metres. The communication
distance between the handset and headset may vary considerably due to the environment and
disturbances from other 2.45 GHz equipment. Different headsets can also give different
communication distances.
OUT OF RANGE
If a connection cannot be made with the selected Bluetooth headset the call is transferred
automatically to the handset.
If the Bluetooth headset and the handset get out of range from each other the connection is
temporarily lost. Since the last connected headset is always considered "selected", the
connection is automatically established again when a call is made or received.
ENVIRONMENTAL REQUIREMENTS
BLUETOOTH HEADSET BATTERY
Refer to the manual for the Bluetooth headset.
TROUBLESHOOTING
PROBLEM REASON SOLUTION
No headset found Headset is turned off Turn on headset
a
Headset is out of battery Charge headset
1
Headset is out of range Move headset closer to handset
< 10 metre.
Headset is not in pairing
mode
Turn headset into pairing mode
1
Pairing fails Headset is not in pairing
mode
Turn headset into pairing/discoverable
mode
1
Incorrect PIN entered Try again and enter correct PIN
1
Connecting fails/Failed to
connect headset
Headset is not turned on Turn on headset
1
Headset is out of range Move headset closer to handset
Link key in headset has
been deleted
Repeat pairing procedure
1
Headset is already
connected to another
handset
Disconnect headset from the other
handset