EasyManua.ls Logo

Mitel 5614 - Answering Call Waiting and Sending Call Waiting

Mitel 5614
159 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Loading...
41
SEND CALL WAITING
This function is used when a calling party receives a busy signal from a party engaged in a call
and wishes to notify the party that another call is waiting. To notify the engaged party:
1. Press the soft key "More".
2. Select "Call waiting"
.
3. Press "Select". The engaged party receives a "Call waiting" signal.
When the line is free it automatically calls the number again. This is system dependent.
ANSWERING CALL WAITING
Depending on system setup and configuration, this feature might be handled in one of two
different ways:
Method 1
During an ongoing conversation and a short tone for another incoming call appears, do as
follows:
1. Press the soft key "More" during the call.
2. Select "Answer Call waiting".
3. Press "Select". The new call is now connected, and the first call is on hold.
When the line is free, the call on hold is automatically dialled again. This is a system
dependent feature.
Method 2
If a second caller calls during a phone call, the handset beeps and display the text "Internal
call" for internal callers and "External call" for external callers. The handset also displays the
name or phone number of the second caller. To answer the second caller:
1. Press the soft key "Accept".
The text "Switch" briefly appears on screen, and the handset transfers to the second call.
The first call is put on hold.
2. When finished speaking with the first caller, select the "More" soft key.
3. Select "End Call".
The second call is closed and the first call is retrieved.
Note: The "Call waiting" function is only visible if an administrator has activated it in the
handset. For more information, refer to the Configuration Manual for the handset; see
Related Documents on page 127.
Note: A second call can be rejected by pressing the "Decline" soft key. The second
caller hears an engaged tone. The call is logged as a missed call in the handset.

Table of Contents

Other manuals for Mitel 5614

Related product manuals