Mitel 5614 - Operational Problems

115
OPERATIONAL PROBLEMS
FAULT PROBABLE CAUSE ACTION OR COMMENT
No display The battery level is low
The screen saver is set to "Black
also in call"
The handset is defective.
Charge the battery
Change the screen saver setting
as described in
Screen Saver on
page 97
Contact system administrator.
No ringing The sound off icon is on, or ring
volume set to silent, or the handset is
defective.
Long press the Sound off key, or
increase volume, or contact
system administrator.
Unable to mute handset
by long pressing Sound
off key/Mute button.
Unable to set the ring
volume to "Silent".
Handset, with In Charger
> Other actions>Sound off
enabled, is not muted
when placed in charger.
A handset restriction preventing the
user to silence the handset.
Enable the parameter Possible to
turn off sound see
Configuration
Manual, Mitel 5614 DECT
Handset
, TD 93176EN.
Unable to switch off
handset by long pressing
the On-hook key.
Handset, with In Charger
> Other actions> Switch off
enabled, is not switched
off when placed in
charger.
A handset restriction preventing the
user to switch off the handset.
Disable the parameter Prevent
switch off, see
Configuration
Manual, Mitel 5614 DECT
Handset
, TD 93176EN.
Unable to subscribe
handset using Easy
Registration feature.
1) The handset is subscribed to a
system.
1) Unsubscribe the handset
and then subscribe it by
following the instructions in
Subscribe Handset in DECT
System Manually
on page 76.