RECEIVE A MESSAGE WITH REQUEST FOR ANSWER
In the status bar, a message with request for answer is indicated the same way as an ordinary
message, see Receive a Message on page 56.
In the message list, the message with request for answer is indicated by the icon.
ACCEPT OR REJECT THE MESSAGE
Press the soft key “Accept” or “Reject”.
When an acknowledged message has been replied to, the icon is shown in the message
list. The text “Accepted” or “Rejected”, and time and date is also added in the acknowledged
message.
MESSAGE QUEUING AND MESSAGE PRIORITY
To notify about new incoming messages, all incoming messages are placed in a message
queue. The sorting order for the message queue depends on the system settings. By default
the messages are sorted according to message priority, and thereafter according to arrival time.
The messages in the message queue are automatically displayed for 20 seconds until all
messages have been displayed. You can extend the time to display a message by pressing
any button. You can also close a message to immediately refer to the next message in the
message queue.
The messages that are not closed are put last in the message queue and remain in the message
queue until they are closed. They are shown as unread in the message list and are not shown
as read until they have been closed.
See Configuration Manual, Mitel 5614 DECT Handset, TD 93176EN for more information how
to set the parameters.
MESSAGE PRIORITY AND CALL PRIORITY
On incoming calls, the call information dialog is always visible in front of a message by default.
The default can be overridden so that messages with a certain priority can be displayed without
being interrupted by the call. By setting a call priority, the handset compares the call priority
with the message priority to determine which information is to be displayed, that is, the call
information dialogue or the message. If the message priority and the call priority are equal, the
message is displayed.
Note: The option “Delete” is not available for a message with request for answer. An
unacknowledged message can only be deleted from the message list
Note: This feature requires settings in the WinPDM/Device Manager, refer to the
Configuration Manual for the handset; see Related Documents on page 127.
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