CALL DIVERSION
All calls; internal calls, external calls, calls when busy, or calls at no answer can be diverted to
another handset number. The diversion is made via the Calls menu > Call services > Divert
calls. See Divert Calls on page 84.
In addition, an absence reason (for example “Lunch”, “Meeting”, “Trip” etc.) can also be set.
The absence reason is set via the Calls menu > Call services > Absence. See Call Services on
page 83.
Either can a Multifunction button, Soft key or Hot key be preprogrammed with a shortcut to the
diversion function or the absence reason/menu. See Shortcuts on page 85.
EMERGENCY CALLS
If configured in the WinPDM/Device Manager, any one of up to five predefined emergency
numbers can be called, even if the handset or keypad has been locked. For additional
information, see sections Phone Lock Settings on page 96 and Phone Lock Settings on page 96.
Note:
• PBX settings for the call diversion must be set in order to show the Divert calls menu
in the handset. Refer to the Configuration Manual for the handset; see Related
Documents on page 127.
• If both diversion and absence reason are set, the absence reason is used.
Note: The support for Multifunction button is dependent on what model of handset that
is used. For more information, see Functions and Accessories on page 3.
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