IntraMail Feature Glossary
20 ◆ Chapter 2: Features IntraMail for Aspire System Guide
Directory Dialing
Directory Dialing allows an Automated Attendant caller to
reach an extension by dialing the first few letters in the
extension user’s name.
■ See Directory Dialing on page 66 for more.
Automated Attendant
Erasing All Messages
Lets the System Administrator delete mailbox messages
system-wide.
■ See Erasing All Messages on page 76 for more.
Maintenance
Exiting a Mailbox
An extension user can exit their mailbox by dialing a code
or by hanging up.
■ See Exiting a Mailbox on page 77 for more.
Voice Mail
Fax Detection
The Automated Attendant can detect incoming fax calls
and transfer them to a fax machine.
■ See Fax Detection on page 80 for more.
System
Flexible Answering Schedules
The Automated Attendant can answer outside calls with
different announcements and dialing options, depending
on the time of day and day of week.
■ See Flexible Answering Schedules on page 81 for
more.
Automated Attendant
Flexible Call Routing
The Automated Attendant can provide outside callers with
a wide variety of dialing (routing) options. There are 3
components to Flexible Call Routing.
Answer Table
Determines how the Automated Attendant answers outside
calls on each Voice Mail port, according to the time of the
day and day of the week that the call is ringing.
Call Routing Mailbox
The mailbox associated with an Answer Table that speci-
fies which dialing options (Dial Action Table) and
announcements are available to Automated Attendant call-
ers.
Dial Action Table
Defines the dialing options for the Call Routing Mailbox
chosen by the active Answer Table, which in turn provides
those dialing options to Automated Attendant callers.
■ See Flexible Call Routing on page 82 for more.
Automated Attendant
Flexible Mailbox Numbering Plan
If the telephone system extension numbers are custom-
ized, the IntraMail mailbox numbers can be customized to
match.
■ See Flexible Mailbox Numbering Plan on page 83 for
more.
System
Forced Unscreened Transfer
A Subscriber Mailbox can optionally convert Automated
Attendant Screened Transfers to Unscreened Transfers.
■ See Forced Unscreened Transfer on page 85 for more.
Automated Attendant
Forwarding Calls to a Mailbox
See Call Forward to a Mailbox in this glossary. Voice Mail
Name Description Usage
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