IntraMail Feature Glossary
IntraMail for Aspire System Guide Chapter 2: Features ◆ 21
2
Getting Recorded Help
If an extension user dials an incorrect code or forgets what
to dial while in their mailbox, they can request help from
the IntraMail voice prompts.
■ See Getting Recorded Help on page 86 for more.
Voice Mail
Go to a Mailbox
An Automated Attendant caller can dial a digit and route
directly into a mailbox.
■ See Go To A Mailbox on page 87 for more.
Automated Attendant
Greeting
A Subscriber Mailbox user can record a personalized
greeting for their mailbox. Caller’s to the user’s mailbox
hear the greeting.
With Remote Greeting, an extension user can call into the
Automated Attendant, access their mailbox, and remotely
record their mailbox greeting.
Software versions 2.64 and higher provide Multiple Greet-
ings. With Multiple Greetings, the mailbox subscriber can
record up to three separate greetings and make any one of
the three active.
■ See Greeting on page 89 for more.
■ Also see Auto Attendant Do Not Disturb in this
glossary.
Voice Mail
Group (Shared) Mailbox
An extension user can share a Group Mailbox with co-
workers for receiving and sending messages.
■ See Group (Shared) Mailbox on page 93 for more.
Voice Mail
Guest Mailbox
An outside party can have their own mailbox for receiving
and sending messages.
■ See Guest Mailbox on page 96 for more.
Voice Mail
Hang Up
An Automated Attendant option that immediately hangs
up the outside call.
■ See Hang Up on page 99 for more.
Automated Attendant
Help
■ See Getting Recorded Help
in this glossary
. Voice Mail
Individual Trunk Greetings
■ See Multiple Company Greetings in this glossary. Automated Attendant
Instruction Menu
The Instruction Menu is the announcement that plays to
Automated Attendant callers. Normally, the Instruction
Menu provides callers with the Automated Attendant dial-
ing options.
■ See Instruction Menu on page 100.
Automated Attendant
Leaving a Message
An extension user can leave a voice message in a
co-worker’s mailbox if that extension is busy, unanswered,
or in Do Not Disturb.
■ See Leaving a Message on page 102 for more.
Voice Mail
Leaving a Message at a Busy/
DND Extension
■ See Leaving a Message
in this glossary
. Voice Mail
Leave a Quick Message
■ See Quick Message
in this glossary
. Automated Attendant
Name Description Usage
To Next Page
Loading...