ProSafe Gigabit Quad WAN SSL VPN Firewall SRX5308 Reference Manual
10-10 Troubleshooting and Using Online Support
v1.0, April 2010
Problems with Date and Time
The Time Zone screen displays the current date and time of day (see “Configuring Date and Time
Service” on page 8-21). The VPN firewall uses the Network Time Protocol (NTP) to obtain the
current time from one of several network time servers on the Internet. Each entry in the log is
stamped with the date and time of day.
Problems with the date and time function can include:
• Date shown is January 1, 2000. Cause: The VPN firewall has not yet successfully reached a
network time server. Check that your Internet access settings are configured correctly. If you
have just completed configuring the VPN firewall, wait at least 5 minutes and check the date
and time again.
• Time is off by 1 hour. Cause: The VPN firewall does not automatically sense daylight savings
time. Go to the Time Zone screen, and select or clear the Automatically Adjust for Daylight
Savings Time check box.
Accessing the Knowledge Base and Documentation
To access NETGEAR’s Knowledgebase for the VPN firewall, select Web Support >
Knowledgebase from the menu. To access NETGEAR’s documentation library for the VPN
firewall, select Web Support > Documentation from the menu.
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