Nortel 2004 - Page 121

Additional telephone features
121
Locked from Login Three failed attempts
to enter the correct
Station Control
Password.
Wait one hour for the
lock to clear
automatically, or
notify system
administrator to clear
lock.
Permission Denied
(1)
Remote telephone
has no Station
Control Password.
Notify system
administrator.
Permission Denied
(3)
Incorrect user ID
entered.
Enter correct user ID.
Remote telephone
has no Station
Control Password.
Notify system
administrator.
Permission Denied
(4)
Incorrect user ID
entered.
Enter correct user ID.
Attempt to log in to a
remote IP Phone
2002 or IP Softphone
2050 from an
IP Phone 2004
(some restrictions
apply).
Go to an
IP Phone 2002 or
IP Softphone 2050
and try again, or
consult your local
system administrator.
Permission Denied
(6)
Incorrect user ID
entered.
Enter correct user ID.
Incorrect Station
Control Password
entered.
Select Retry, and try
again with the correct
Station Control
Password.
Server Unreachable
(1)
Network problem. Notify system
administrator, if
problem persists.
Table 4: Troubleshooting Virtual Office (Part 2 of 3)
Displayed Message Probable Cause Actions