1. Click Edit.
2. For each Key, specify an Assigned Operation.
3. For each Assigned Operation that is specified, specify a Value
4. Click OK when finished.
Assigned Operation
• Transfer to specified mailbox: Allow the caller to leave messages in a specified mailbox.
• Transfer to specified extension: Transfers the caller to a specified extension.
• Transfer to Voice Mail Service: Allows the caller to access Voice Mail Service.
• Transfer to Automated Attendant Service: Allows the caller to access Automated Attendant Service.
• Transfer to specified Custom Service Menu: Transfers the caller to the Custom Service specified here.
• Transfer to operator: Connects the caller to an operator.
• Transfer to outside (specified number): Transfers the caller to a specified outside telephone number.
Enter the PBX trunk access number, such as 9.
• Page the party: Pages the subscriber.
• Repeat greeting: Repeats the greeting.
• None: No operation assigned.
Value Range
• Transfer to specified mailbox: 2–[the value set in
Mailbox No. Max. Length (3-8)] digits
• Transfer to specified extension: 2–8 digits
• Transfer to specified Custom Service Menu: 1–200
• Transfer to outside (specified number): Outside Number 1–4
Maintenance Console Location
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/Personal
Custom Serv
Feature Guide References
3.2.2.21 Personal Custom Service
Outside Numbers
Specifies the outside telephone numbers that can be used for the "Transfer to outside (specified number)"
operation in the Custom Service settings. Click OK when finished.
Value Range
Outside Number #1–#4: Max. 32 digits consisting of 0–9, , #, and special codes
T: Dial Tone Detection
, : Dial Pause (default 1 s)
; : Dial Pause (default 3 s)
0–9, , #: Dial Code
Maintenance Console Location
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/Personal
Custom Serv
PC Programming Manual 873
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting