Promise Technology Pegasus3 R4 User Manual

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TroubleshootingPegasus3 Product Manual
trouBLesHootIng
This chapter deals problems you might encounter with your Pegasus unit and how to resolve them.
• “Responding to an Audible Alarm” (below)
• “Checking LEDs”
• “Pegasus Utility”
• “Viewing the Event Logs”
• “Physical Drive Problems”
• “Disk Array and Logical Drive Problems”
• “Subsystem Problems”
• “Connection Problems”
• “Performance Monitor”
Responding to an Audible Alarm
The Pegasus unit has two beep patterns:
• Twobeeps,notrepeated– The Pegasus is powering up or ready
• Twobeeps,continuouslyrepeated– The Pegasus reports a problem
When you boot Pegasus unit, the buzzer beeps twice to acknowledge power up and twice again when
the unit is online and ready for work.
If you hear the repeating two-beep pattern, check the following items:
• System Status LED
• Drive Carrier LEDs

Promise Technology Pegasus3 R4 Specifications

General

Internal	No
Chassis type	Tower
Cooling type	Active
Device class	Small & Medium Business
Fan diameter	92 mm
Certification	CB, UL, cUL, TUV , BSMI, SPRING, BIS FCC, CE-EMC, VCCI, BSMI, RCM KCC
Product color	Black
LED indicators	Yes
Number of fans	1 fan(s)
Airflow (imperial)	70 cfm
Management platform	Pegasus Utility
Cable lock slot type	Kensington
RAID levels	0, 1, 1E, 5, 6, 10
Data transfer rate	40 Gbit/s
Storage drive size	3.5 \
Storage drive capacity	4000 GB
Storage drive interface	Serial ATA
Installed storage drive type	HDD
Supported storage drive types	HDD & SSD
Total installed storage capacity	16 TB
Maximum supported storage capacity	- TB
Number of storage drives installed	4
AC input voltage	100-230 V
AC input frequency	50 - 60 Hz
Number of power supply units	1
Power supply unit (PSU) capacity	250 W
Thunderbolt version	3
Thunderbolt ports quantity	2
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 95 %
Cables included	AC, Thunderbolt

Weight and Dimensions

Depth	188 mm
Width	248 mm
Height	195 mm
Weight	6800 g