Promise Technology Pegasus3 R4 User Manual

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TroubleshootingPegasus3 Product Manual
Inadequate Air Circulation
Air circulation around the Pegasus unit might be a more complex problem. Check for these conditions:
• Accumulated dust or objects blocking the fans.
• Less than a minimum of 13 cm (5 inches) space between the back of the unit and the wall or other
object.
• Ambient temperature above 35°C (95°F) where the unit is operating.
To cool down a Pegasus unit:
• Correctanyproblemsidentiedabove.
• Shut down the Pegasus unit.
Press and hold the Power Button for a few seconds until the LED turns red. The Pegasus Utility
displays the message: Unable to connect to the device.
• Wait at least one hour, then restart the Pegasus unit.
Press the Power Button. The Pegasus boots within a few seconds.
Power Supply
ThepowersupplyusedinthePegasusunitisnoteld-replaceable.Ifthereisanyproblemwiththe
power supply, contact Technical Support to make arrangements for a repair. See “Contacting Technical
Support” on page 212.

Promise Technology Pegasus3 R4 Specifications

General

Internal	No
Chassis type	Tower
Cooling type	Active
Device class	Small & Medium Business
Fan diameter	92 mm
Certification	CB, UL, cUL, TUV , BSMI, SPRING, BIS FCC, CE-EMC, VCCI, BSMI, RCM KCC
Product color	Black
LED indicators	Yes
Number of fans	1 fan(s)
Airflow (imperial)	70 cfm
Management platform	Pegasus Utility
Cable lock slot type	Kensington
RAID levels	0, 1, 1E, 5, 6, 10
Data transfer rate	40 Gbit/s
Storage drive size	3.5 \
Storage drive capacity	4000 GB
Storage drive interface	Serial ATA
Installed storage drive type	HDD
Supported storage drive types	HDD & SSD
Total installed storage capacity	16 TB
Maximum supported storage capacity	- TB
Number of storage drives installed	4
AC input voltage	100-230 V
AC input frequency	50 - 60 Hz
Number of power supply units	1
Power supply unit (PSU) capacity	250 W
Thunderbolt version	3
Thunderbolt ports quantity	2
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 95 %
Cables included	AC, Thunderbolt

Weight and Dimensions

Depth	188 mm
Width	248 mm
Height	195 mm
Weight	6800 g